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How to remove a PUBG ban for cheats: instructions for contacting support
If your PUBG account has been blocked for using cheats, and you want to try to challenge this decision and cheat the system, there is a proven course of action. In this guide, we will tell you how to apply correctly and what to write to increase the chances of lifting the ban.
What is the essence of the strategy?
PUBG support can remove the ban if you convince them that:
Your account was hacked, and you didn't use the cheats.
You are a conscientious player with a history of fair play.
You have "evidence" (screenshots and texts that will confirm your version).
How to remove a PUBG ban for cheats: instructions for contacting support
Prepare the materials
Tips for applying
I want to share the so-called lifehack, which I knew about for a long time, but did not believe in its effectiveness. This method works for all versions of PUBG on Steam and can help unlock your account.
The main advice is to lie to technical support. Refer to the fact that the account has been hacked. You can specify that you were on duty or on a business trip, and someone got access to your account. Before that, be sure to restore your account — this will add credibility.
This method can be used for the future. Recommended:
Write a support message
Go to the website https://support.pubg.com and create a request via the chatbot. Sample text:
My account has been hacked. I found a login from a different IP address, but I didn't pay attention because I use a VPN. I bought the game a long time ago, and I've played a lot of hours of fair play. I didn't use any cheats. Please remove the lock.
Attach the materials
Attach all the prepared screenshots to the request.
Expect a response
Support usually responds within a few days. Success depends on the quality of your story and how thoroughly they will check the information.
Conclusion
If your account has been blocked for using cheats, but you want to try to remove the ban, it is important to act wisely. Prepare a plausible story, collect supporting materials, and send a correct message to support. This method does not guarantee success, but it gives you a chance to regain access to the game.
- To make the statement look convincing, collect:
- Screenshot of your Steam profile with nickname and avatar.
- Your Steam ID.
- A screenshot from the mobile Steam Guard is a confirmation that you have access to your account.
- Screenshot of the login notification from a different IP address (you can use an old email or notification from Steam).
Tips for applying
I want to share the so-called lifehack, which I knew about for a long time, but did not believe in its effectiveness. This method works for all versions of PUBG on Steam and can help unlock your account.
The main advice is to lie to technical support. Refer to the fact that the account has been hacked. You can specify that you were on duty or on a business trip, and someone got access to your account. Before that, be sure to restore your account — this will add credibility.
This method can be used for the future. Recommended:
- Change the IP address using a VPN or a free spoofer.
- Change the account password.
- Enable two-factor protection.
Write a support message
Go to the website https://support.pubg.com and create a request via the chatbot. Sample text:
My account has been hacked. I found a login from a different IP address, but I didn't pay attention because I use a VPN. I bought the game a long time ago, and I've played a lot of hours of fair play. I didn't use any cheats. Please remove the lock.
Attach the materials
Attach all the prepared screenshots to the request.
Expect a response
Support usually responds within a few days. Success depends on the quality of your story and how thoroughly they will check the information.
Conclusion
If your account has been blocked for using cheats, but you want to try to remove the ban, it is important to act wisely. Prepare a plausible story, collect supporting materials, and send a correct message to support. This method does not guarantee success, but it gives you a chance to regain access to the game.
